Relay
Stay open when hosting fails.
When your primary server goes offline, Relay gives your team a ready standby environment—so your website, sales and transactions can continue.
- From
- $10/month
- One-time setup
- $230
Manual onboarding by PluginLabs. No automatic DNS switch is claimed.
One clear route through an outage.
Your team knows where to go, what is live and how to return.
How Relay works
PluginLabs prepares the standby before you need it. During an outage, your team stays in control.
- 1
We prepare your standby
We build and keep a recovery environment that matches your approved website stack.
- 2
We test it
Readiness checks confirm the application, database and recovery route are prepared.
- 3
You switch during an outage
When the main host fails, you activate a controlled recovery link and continue working.
- 4
We help you return safely
Relay records the incident and prepares verified failback evidence for the primary system.
What your team gets
Everything needed for a controlled recovery—not another untested backup file.
Start with Relay- Prepared application environmentA standby environment configured for your approved stack.
- Controlled recovery linkA short incident link that can be rotated or revoked.
- Readiness checksClear checks show what is ready and what needs attention.
- Database snapshotsVerified snapshots reduce the gap before an incident.
- Incident evidenceActions and recovery events are recorded for review.
- Guided failbackPluginLabs helps prepare the return to your primary host.
Choose your Relay plan
One setup fee prepares your selected capacity. The monthly fee keeps the standby service available.
Launch
A focused start for protecting up to three critical applications.
- Up to 3 relay spaces
- Manual PluginLabs onboarding
- Recovery readiness certification
- Incident access and failback evidence
Growth
More capacity for businesses running several operational systems.
- Up to 5 relay spaces
- Manual PluginLabs onboarding
- Recovery readiness certification
- Priority onboarding coordination
Scale
Premium continuity capacity for a wider application portfolio.
- Up to 10 relay spaces
- Manual PluginLabs onboarding
- Recovery readiness certification
- Priority onboarding and drill planning
Setup is completed with you by PluginLabs. Package confirmation does not claim an automatic card charge.
Relay questions
What customers usually want to know before onboarding.
Is Relay automatic?
Onboarding is managed by PluginLabs. Recovery activation stays controlled so your team decides when an incident is real.
What happens to transactions during an outage?
Transactions made in the Relay environment are kept there. PluginLabs prepares failback evidence so the primary database can be brought up to date.
Can I use any website?
Relay currently focuses on approved PHP and MySQL applications. We review every stack before accepting it for onboarding.
Who sets it up?
PluginLabs performs the initial technical onboarding with you, then verifies the recovery environment before it is marked ready.
Prepare before the outage.
Give your business a tested place to keep operating when the main host cannot.
